Finding My Model Number
Finding the correct model number is one of the most important steps when ordering appliance spare parts. Many parts look similar, but small model differences can mean a part will not fit.
The model number is usually printed on a sticker or rating plate attached to your appliance. It may include letters, numbers, dashes, slashes or a combination of these.
Before checking the appliance itself, we recommend looking at the manufacturer’s instruction manual, warranty card or original purchase documents, as the model information may also be listed there.
Important safety note
Only check areas that are safe and easy to access. Do not move, dismantle or disconnect appliances from gas, electricity or water supplies unless it is safe to do so. If the appliance is built-in, hard-wired, connected to gas or difficult to access, we recommend contacting the manufacturer or a qualified technician.
Washing Machines
On washing machines, the model number is usually found:
- On or around the inside of the door frame
- Behind the door, near the rubber seal area
- Behind the removable kickplate panel at the bottom of the machine
- On the back of the appliance, if safely accessible
The label may also include a serial number, product code or service number.
Tumble Dryers
On tumble dryers, the model number is usually found:
- On or behind the door frame
- Around the inside edge of the door opening
- Behind the filter flap
- Near the bottom front panel
- On the back of the appliance, if safely accessible
If your dryer has a removable filter area, check around the filter housing carefully.
Dishwashers
On dishwashers, the model number is usually found:
- Around the door frame
- On the side edge of the door
- Along the inner door panel
- Near the top or side of the door opening
Open the dishwasher door and check around the frame. The label is often visible without needing to move the appliance.
Ovens and Cookers
On ovens and cookers, the model number is usually found:
- Around the oven door frame
- Behind the oven door
- On the inner edge of the oven opening
- Near the side or lower frame of the appliance
For freestanding cookers, the label may also be found on the side or back, but only check these areas if it is safe to access them.
Hobs
On hobs, the model number is often found:
- On the underside of the hob
- On the side or back of the hob unit
- Near the connection area underneath the hob
- In the installation manual or original product documents
Because hobs are often built into the worktop and may be connected to electricity or gas, do not remove or disconnect the hob yourself. If the label is not visible, check the manual or contact a qualified technician.
Fridges and Freezers
On fridges and freezers, the model number is usually found:
- Inside the fridge compartment
- On an internal side wall
- Behind or near the salad drawer
- Around the door frame
- Inside the freezer compartment, depending on the model
Remove drawers carefully if needed, but do not force any panels or parts.
Vacuum Cleaners
On vacuum cleaners, the model number is usually found:
- On the base of the vacuum
- On the back of the appliance
- Near the dust container or bag compartment
- Underneath the machine
- On the rating plate near the power cable area
For cordless vacuums, also check the handheld unit, battery area or charging base.
Coffee Machines
On coffee machines, the model number is usually found:
- On the base of the machine
- On the back or side of the appliance
- Behind the water tank
- Near the drip tray area
- In the instruction manual
If the machine has removable parts, remove them carefully and check for a sticker or rating plate nearby.
What does a model number look like?
A model number may include letters, numbers and symbols. It may be labelled in different ways depending on the manufacturer. Please note that the serial number alone may not always be enough.
Model
Model No.
Mod.
E-Nr
Product Code
Service No.
PNC
Type
Serial No.
Still not sure?
If you are not sure which number is the correct one, send us a clear photo of the appliance rating plate before ordering. Our team can help check the details and do our best to confirm compatibility before dispatch.
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